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Warranty

    Warranty.

     a. Limited Warranty. ERS Group warrants the Product to be free from malfunctions and defects in both materials and workmanship for six (6) months from the date of purchase (“Warranty Period”). ERS Group will repair or replace, at its option, the Product if it fails to function properly during the Warranty Period, subject to the conditions and/or limitations stated herein. Such repair or replacement is your sole remedy under this Limited Warranty.

    b. Limitations. Limited Warranty service will not be provided unless the Product, returned in the manner set forth below, is accompanied by a copy of your original dated sales receipt. ERS Group reserves the right to require you to provide your original dated sales receipt. Products purchased from non-authorized dealers may not qualify for warranty coverage.

    c. Service. If something goes wrong with the Product, please contact our customer support department at 1-888-70-SCOUT (72688) or Support@SmartScouter.com. Troubleshooting may be required prior to authorization for warrantee repair services. If service is recommended for your product, additional instructions will be provided. Additional terms and conditions may apply. If it is determined that your product does not qualify for warranty coverage, the following charges may or may not apply: Labor Hours, Parts, Materials, Estimate Services, Shipping and Handling.

    d. This Limited Warranty does not cover the following:

    1. any defect in or damage to the Product that occurs due to mishandling of the Product;
    2. any defect in or damage to the Product that occurs due to repair, modification, or other similar activity after your purchase of the Product;
    3. any defect in or damage to the Product that occurs due to the transport, dropping, shock, or other similar activity after your purchase of the Product;
    4. any defect in or damage to the Product that occurs due to careless or improper storage, or improper use or maintenance of the Product;
    5. any defect in or damage to the Product that occurs due to foreign objects such as dirt or grime, sand, water or liquids entering the inside of the Product; and 
    6. any defect to the Product related to your failure to follow proper operating instructions provided by ERS Group, claims made after the Warranty Period, or your failure to follow the instructions set forth below with respect to return of the Product to ERS Group.

    e. All other express and implied warranties for the product, including the implied warranties of merchantability and fitness for a particular purpose are hereby disclaimed. ERS Group expressly disclaims all warranties not stated in this warranty. Any implied warranties that may be imposed by law are limited in duration to the terms of this express limited warranty. Some jurisdictions do not allow the exclusion of implied warranties or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. In no event will ERS Group be liable to you, or any third party, for any damages in excess of the purchase price of the product. In addition, ERS Group shall in no event be liable to you, or any third party, for any direct or indirect damages or other special, incidental, exemplary or consequential damages arising out of the use or inability to use the product. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages for some products, so the exclusions or limitations may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which may vary from jurisdiction to jurisdiction.

     Some states do not allow an exclusion or limitation on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.

    f. Notwithstanding any terms of this Limited Warranty to the contrary, no warranty coverage shall be provided for a Product purchased from, through, or with the assistance or involvement of any Internet auction web site. SmartScouter reserves the right to modify its warranties prospectively at any time, in its sole discretion.

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